The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian group with 60 years of expertise in serving to to create a safer and extra dignified life for refugees and internally displaced folks. NRC advocates for the rights of displaced populations and affords help inside the shelter, emergency meals safety, and water, sanitation and hygiene sectors.

We’re recruiting to fill the place beneath:

Job Title: ICT Coordinator

Job ID: 1541
Location: Maiduguri
Studies to: Head of Help
Degree: Grade Degree 7 Step 1 (Nigerian Nationwide)
Journey: Journey to different implementing Areas is predicted
Graduation: 1st June, 2021
Supervision of: ICT Officer, ICT Technical Assistant
Journey: % TBD
Venture quantity: NGFP0000
Period and Sort of contract: Until thirty first December, 2021 (with risk of renewal)

Job Description

  • NRC initiated nation operations in Nigeria in June 2015 with a view to reply to the essential and growing wants within the nation. NRC at present has a full group based mostly in Yola Space Workplace, Subject Workplaces in Borno and Adamawa states, start-up implemention part on vocational coaching, livelihoods and peacebuilding targeted grant in Plateau State and and a coordination workplace in Abuja.
  • NRC is at present offering providers throughout numerous sectors particularly; Shelter and Non-Meals Objects (NFI); Water, Sanitation and Hygiene Promotion (WASH); Livelihoods & Meals Safety (LFS); Data, Counselling and Authorized Help (ICLA), Schooling and Camp Administration Camp Coordination (CCCM) with a view to tackle recognized humanitarian wants.
  • NRC is on the lookout for an ICT Coordinator for our nation mission based mostly in Maiduguri North-east Nigeria. The aim of the ICT Coordinator place is to implement ICT requirements & insurance policies, world digital transformation technique and high quality help on technological options according to Plan of Motion for NRC Nigeria.
  • The ICT Coordinator stories to the Head of Help – Maiduguri with technical administration by the Regional ICT Coordinator.
  • An authorized well being certificates will probably be requested earlier than the contract begin!
  • NRC conducts a full background verify on all candidates.

Position and Tasks

  • The ICT Coordinator is accountable for all ICT operations within the nation, for implementing ICT requirements and insurance policies, in addition to NRCs world digital transformation technique.
  • They guarantee high quality help is given to colleagues and advise on the technological options to finest tackle the wants of the group, with help from the group beneath their supervision. Additional to collaborate with the Core Competencies (Programmes) to satisfy NRC’s ambition to turn into a pacesetter in using know-how to ship higher.

Generic Tasks:
These duties shall be the identical for all positions with the identical title. The duties shall be brief and important. Particulars belong within the Work and Growth plan.

  • Adhere to NRC insurance policies, instruments, handbooks and pointers
  • Help with the implementation of the help operate portfolio in accordance with plan of motion
  • Put together and develop standing stories as required by administration
  • Guarantee correct submitting of paperwork
  • Promote and share concepts for enchancment of the help operate
  • Guarantee anti..corruption, transparency and value effectivity ideas in all processes

Particular Tasks:

  • Adheres to and helps the implementation of NRC ICT insurance policies and procedures, handbooks and pointers
  • Assists the implementation of the worldwide ICT technique
  • Collaborates with counterparts within the CWA area and the Technical Line on regional ICT initiatives
  • Establishes and maintains collaboration with NRC’s core competency leads (Programmes). Advises on technological options and {hardware}
  • Deploys and ensures availability, clean operation and optimum use of the ICT Infrastructure, sources and providers inside the nation: Web connections (fibre, radio, VSAT), entry to cloud functions, information storage and backup on the Cloud (0365), Cisco Meraki networks, UPS and backup energy methods, safety of ICT installations (air con, electrical energy, bodily entry), desktop computer systems and laptops, smartphones, software program and cellular functions
  • Enforces information safety and ICT safety insurance policies inside the nation
  • Identifies, proposes, plans and implements actions to streamline ICT operations within the nation
  • Performs periodic management visits to all websites within the nation and plans ICT optimizations
  • Accountable for monitoring and updating the ICT stock with the Logistics Division
  • Supervises the nation’s ICT group, participates in efficiency value determinations in collaboration with HR and Space Managers
  • Establishes the annual IT funds in collaboration with the Technical Line and the Finance Division
  • Gives workers coaching on using ICT sources, finest practices for doc administration and IT safety

Essential Interfaces:

  • By interfaces, NRC means processes and initiatives which might be interlinked with different departments / models or individuals. Related interfaces for this place are:
    • Head of Help, Areas Managers, Logistics Supervisor, Helpdesk (Oslo)
    • Head of Programmes, Core Competency Specialists
    • Space Managers
    • Safety Supervisor

Scale and Scope of Place:

  • Employees: Technical line administration of three ICT Assistants in numerous Space places of work
  • Stakeholders: ETC, INGOs, native NGOs, governmental our bodies
  • Data: ICT technique and insurance policies, Intranet, Office, friends within the Area, technical line
  • Authorized or compliance: ISPs, NRC Phrases of Employment, NRC Code of Conduct, NRC Insurance policies, NRC safety
  • Customary Working Procedures

Competencies are necessary to ensure that the worker and the organisation to ship desired. They’re related for all workers and are divided into the next two classes:

Skilled Competencies:

  • Basic skilled competencies:
    • Not less than 3 years’ expertise as a Senior ICT Officer or Coordinator, ideally in a humanitarian setting
    • Confirmed expertise in pc methods and community administration
    • Earlier expertise from working in complicated and risky contexts
    • Staff administration
    • Documented outcomes associated to the place’s duties
    • Coaching abilities, clear written and verbal communication
    • Fluency in English, each written and verbal
    • Good data of the native humanitarian and safety context
    • ICT Diploma or equal
  • Context / Specificskills, Information and expertise:
    • In-depth data of the Workplace 365 suite
    •  Designing and managing IP networks, Bandwith  optimization and excessive availability methods.
    •  Information of set up, configuration and upkeep of HF and VHF radios is an asset.

Behavioral Competencies:
These are private qualities that affect how profitable individuals are of their job. NRC’s competency framework states 12 behavioral competencies and the next are important for this place:

  • Working with folks
  • Analysing
  • Managing sources to optimize outcomes
  • Initiating motion and alter

Efficiency Administration
The worker will probably be accountable for the duties and the competencies, in accordance with hte NRC efficiency administration guide. The next paperwork will probably be used for efficiency critiques:

  • The Job Description
  • The work and growth plan
  • The Mid-term / Finish of trial interval Efficiency Evaluation Tem,plate
  • The Finish-term Efficiency Evaluation Template
  • The NRC Competency Framework.

Utility Closing Date
14th Could, 2021.

How one can Apply
and certified candidates ought to:
Click on right here to use on-line


  • All NRC workers are anticipated to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall information our actions and relationships.
  • Functions must be in English and submitted by this unified put up on the web portal
  • To use as an inner candidate, bear in mind to click on on the suitcase icon “I’m an worker” on the highest proper of the web page to be redirected to NRC’s inner profession web site
  • All NRC workers are anticipated to work in accordance with the group’s values. To be devoted, progressive, inclusive and accountable are attitudes and beliefs that shall information our actions and relationships.
  • To get extra particulars about this position click on Right here

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